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The pharmacist’s advice

Not sure where to begin? Ask.

Eighteen groups of complaints and a hundred products is a great deal, when something is troubling you and all you want to know is what helps. That is why the advice here comes from a pharmacist, by telephone, with no form and no waiting for an email.

+386 1 78 77 065

Mon, Wed, Fri 8.00–14.00

A pharmacist on the telephone behind the counter of the herbal pharmacy
How it goes

Three steps, five minutes

  • You ring

    On 01 78 77 065, pon., sre., pet. 8.00–14.00. Outside those hours leave a message and we will be in touch on the first working day.

  • You say what is troubling you

    In your own words. No technical terms are needed; the pharmacist asks what has to be asked.

  • You get a suggestion

    The pharmacist tells you what is traditionally used for it, and how it is made up. If the right blend does not exist, he puts one together to order.

Or find it yourself

If you would rather look first

Each group gathers the products and the plants traditionally used for that trouble, along with how to use them.

Frequently asked questions

What people ask about the advice

Is the advice free?

Yes. You pay only for the call, at your own tariff.

When is the pharmacist available?

pon., sre., pet. 8.00–14.00. The telephone is staffed three days a week, six hours a day; that is why the answers to questions about buying are also gathered among the frequently asked questions.

Can the pharmacist diagnose me?

No. The pharmacist tells you what is traditionally used for the trouble you describe, and says when it is better to see a doctor. Diagnosis and treatment are a doctor's business.

Can he advise me alongside the medicines I take?

Tell him what you take. Using our products is no substitute for treatment with prescribed medicines; before combining them, ask your doctor as well.

Can I write instead of ringing?

You can, through the contact form. We answer within one to two working days, which is slower than the telephone.